Big Stone Phone presents: how to update iphone apps

How to get the latest Big Stone Phone Apps on your iPhone

Click here for clean install! Click here to send Crash Reports!

1. Launch iTunes

2. Connect your iPhone to your computer

3. Select "Applications" in the LIBRARY section in the upper left hand side:


4. Click "Check for Updates":



And then it might say something like:


5. If updates are available, click: "Download All Free Updates"


6. When they finish downloading, click on your iPhone in the DEVICES area:


7. Click the "Applications" tab on the far right:


8. Check "Sync Applications", "All Applications":


9. Click "Apply" and the latest versions of the applications will be synched to your iPhone. 10. If you experience any trouble, try rebooting your iPhone: Hold down Power and Home buttons together for 5 seconds - you'll see the "Slide To Power Off"

11. Slide to power off. Wait 10 seconds. Hold down Power button to reboot

Or do a clean install! Remove from phone, iTunes and download for free!

1. Delete Twittelator from your Phone - tap & hold until apps wiggle, then press X and tap “Delete”

2. Delete from iTunes by dragging Twittelator to trash

3. You can re-download from the iPhone using the AppStore app:

a. Tap Search on bottom toolbar

b. enter "twittelator pro"

c. tap entry

d. tap $4.99 - it will turn to "Buy Now" which you can safely ignore since you already bought it!

e. tap Buy Now: YOU WILL NOT BE CHARGED again - instead you'll see this alert panel to download for Free:

or: Go to the iTunes Twittelator Site on your computer and click “Buy” - YOU WILL NOT BE CHARGED even though you see this

Are you sure you want to buy and download “Twittelator Pro”:

4. Click “Buy” - again, you will not be charged!

5. You’ll then see this screen - click “OK”:

6. Now sync your phone and start Tweeting!

Crash Reports: finding them on computer and mailing them to us!

The iPhone is an evolving product and so are our apps. Should the application crash on you, information is generated that will help us solve the problem! Here’s how you can help by emailing us the Crash Reports:

1. Sync your iPhone to your Computer

2. Find the crash reports - here’s where they are depending on your computer type:

Mac OS X

iPhone: ~/Library/Logs/CrashReporter/MobileDevice/

iPod touch: ~/Library/Logs/CrashReporter/MobileDevice/

(The tilde "~" represents your Home directory.)

Windows XPs

iPhone: C:\Documents and Settings\[Username]\Application Data\Apple Computer\Logs\CrashReporter\MobileDevice

iPod touch: C:\Documents and Settings\[Username]\Application Data\Apple Computer\Logs\CrashReporter\MobileDevice

Windows Vista

iPhone: C:\Users\[username]\AppData\Roaming\Apple Computer\Logs\CrashReporter\MobileDevice\

iPod touch: C:\Users\[username]\AppData\Roaming\Apple Computer\Logs\CrashReporter\MobileDevice\

(If you don't see the Application Data or AppData folders, you may need to show hidden files.)

3. In MobileDevice folder, you’ll a folder with the name you gave your iPhone/Touch, that’s where the crash reports are!

4. Let’s say you’re using Twittelator and you get a crash, you should see a file like:

Twittelator-2009-03-24-164650.crash

[the Name of the App, the date, [in 2.2: the name of the device], .crash

5. Email all crash reports to us, with any info on what you were doing before it happened! Thank you for your part in making our apps the greatest.

6. Remember - iPhone/Touch’s memory is small - try rebooting to see if that helps!

2009-04-12